Terms and Conditions for SmartLockFixx
Effective Date: February 6, 2025

Welcome to SmartLockFixx. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchases or using our site. These Terms govern your access to and use of our website, including any content, features, and services available through the site.

1. General Terms

These Terms and Conditions (the “Agreement”) represent a legally binding contract between you (the “Customer” or “User”) and SmartLockFixx. By using our website, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you should not use our site or services.

2. Products and Services

At SmartLockFixx, we provide high-quality electronic locks and related products. All products available on our website are subject to availability. We reserve the right to update product information, availability, and pricing without prior notice.

3. Intellectual Property

All content on the SmartLockFixx website, including but not limited to text, images, logos, graphics, trademarks, and software, is the property of SmartLockFixx and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content from our site without explicit permission from us.

4. Privacy Policy

We value your privacy. By using our website, you agree to the terms outlined in our Privacy Policy. We are committed to protecting your personal information and ensuring that it is used only for the purposes outlined in our privacy policy. Please read our Privacy Policy for more details on how we collect, store, and protect your data.

5. User Accounts

To access certain features or make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage resulting from your failure to protect your account information.

6. Orders and Payment

By placing an order on our website, you agree to provide accurate and complete information regarding your order and payment. All transactions are subject to approval and verification. We accept various payment methods, including credit cards, debit cards, and PayPal. You authorize us to charge your payment method for the total amount of your order, including taxes and shipping fees.

7. Shipping and Delivery

We offer various shipping methods for your convenience. Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Delivery times may vary depending on the shipping method selected. SmartLockFixx is not responsible for delays caused by third-party carriers or other circumstances beyond our control.

8. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your product, please refer to our Refund and Return Policy for detailed information on how to return or exchange items. Please note that returned products must meet specific criteria, including being unused and in their original condition.

9. Limitation of Liability

While we make every effort to ensure that our products are of the highest quality, SmartLockFixx is not responsible for any damages or injuries caused by the misuse of our products. You agree to follow all installation and safety instructions provided with the products. Our liability is limited to the amount paid for the product and does not extend to any consequential or incidental damages.

10. User Reviews and Feedback

We welcome feedback from our customers. If you submit any reviews, comments, or suggestions to us, you grant SmartLockFixx the right to use, modify, and display your content in any form, including for marketing purposes, without compensation to you.

11. Prohibited Conduct

You agree not to engage in any conduct that could damage, disable, or impair the functioning of our website, interfere with other users’ access, or violate any applicable laws. You are prohibited from uploading malicious content such as viruses, worms, or malware that could harm our systems or disrupt our website’s operations.

12. Changes to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our site after any changes are made, you agree to abide by the updated terms. It is your responsibility to review these Terms periodically.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms shall be resolved in accordance with applicable federal and state laws.

14. Dispute Resolution

In the event of a dispute, we encourage you to contact us directly at suport@smartlockfixx.com to seek an amicable resolution. If we cannot resolve the dispute through direct communication, the dispute will be handled in accordance with the laws and jurisdiction specified in these Terms.

15. Contact Us

If you have any questions, concerns, or would like to get in touch with us regarding these Terms and Conditions, please contact our customer support team:

SmartLockFixx
966 Lexington Ave, New York, NY 10021
Phone: (212) 737-2344
Email: suport@smartlockfixx.com

Thank you for choosing SmartLockFixx. We value your business and are here to assist you in any way possible.