Privacy Policy for SmartLockFixx
Effective Date: February 6, 2025

At SmartLockFixx, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the steps we take to protect it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect various types of personal information to provide and improve our services, including:

  • Personal Identification Information: When you place an order or contact us, we may collect your name, email address, mailing address, phone number, and payment information.

  • Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device information, and browsing history on our site.

  • Cookies: We use cookies to improve your browsing experience and to track your activity on our website. Cookies are small files placed on your device that help us remember your preferences and tailor the content we present to you.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Orders: We use your personal and payment information to process your orders and deliver products to you.

  • To Improve Our Services: By analyzing usage data, we can understand how our website is used and make improvements to enhance user experience.

  • To Communicate with You: We may send you promotional emails, updates, or responses to your inquiries. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email.

  • For Legal and Regulatory Compliance: We may use or disclose your personal information as required by law or regulation or to protect our legal rights.

3. Sharing Your Information

We value your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers and partners to fulfill your orders and improve our services. These third parties are obligated to protect your information and use it only for the purposes specified by SmartLockFixx.

We may also disclose your personal information if required to do so by law, court order, or government regulation.

4. Data Security

We take the security of your personal information seriously and have implemented industry-standard security measures to protect it. These include:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) encryption technology.

  • Access Control: We restrict access to your personal information to authorized employees and service providers only.

Despite these measures, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information that we hold. If you would like to review or correct your data, please contact us using the contact details provided below.

  • Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

  • Data Deletion: You can request that we delete your personal information. Please note that we may retain certain data as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website. Cookies help us improve your experience by:

  • Remembering your preferences and settings.
  • Analyzing site traffic and trends.
  • Customizing content and ads based on your browsing behavior.

Most web browsers are set to accept cookies automatically. However, you can modify your browser settings to refuse cookies or alert you when cookies are being sent. Please note that blocking cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party sites. These external sites are not operated by us, and we have no control over their content or privacy practices. We encourage you to read the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy

SmartLockFixx does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to how we handle your personal information, we will notify you by posting an updated version of the Privacy Policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

SmartLockFixx
966 Lexington Ave, New York, NY 10021
Phone: (212) 737-2344
Email: suport@smartlockfixx.com

Thank you for trusting SmartLockFixx with your personal information. We are dedicated to ensuring that your privacy is protected while providing you with the best products and services.